Introduction
Bodyflight is an extreme sports centre. A number of activities are available on site including: Indoor skydiving, Indoor surfing, A 200m zip wire, a 35m Powerfan descender jump, A simulated driving experience, a hydrotherapy pool, a gymnasium, accommodation and a restaurant and bar. Some of these activities will not be suitable for everyone. For example the zip wire and Powerfan descender jump both require participants to climb a series of ladders; whilst it is recommended that people with bad backs do not take part in the indoor skydiving; That said, where ever possible, we will try to accommodate all visitors and can make special arrangements if possible.
Pre-Arrival
• Enquiries and bookings can be taken by telephone or e-mail.
• There is currently no public transport available directly to the site.
• The distance to the village of Clapham (And the nearest bus stop) is approximately 2.5 miles.
• Taxis can be ordered from reception and are available at a small discount to Bodyflight customers.
• There is wheel chair access on site with ramps and a lift as well as disabled toilet facilities.
Arrival & Car Parking Facilities
• There is car parking available on site. This is free of charge and is right outside the main entrance at the rear of the building.
• The car park is tarmac and the path leading to the main entrance is paved and sloped with no kerb or steps.
• The path is not covered but is wide and free from obstruction with a hand rail on the slope to assist access.
• The path is well lit, as is the car park.
Main Entrance, Reception & Ticketing Area
• The main entrance is situated at the rear of the building and is accessible from the car park.
• The main entrance leads directly into the porch area. This is a wide open area with room to manoeuvre a wheel chair.
• The porch leads into the main reception area where all visitors to the site must report. The doors are not automatic but can be left open.
• The reception desk is approximately 4 ft high, but with an open side where the receptionist can walk around.
• A pen and pad is available on request.
• The reception area is well lit and there is no loud music playing. There is a sofa in the reception area.
• The opening times of reception are 08:00 to 23:30.
• The floor is level throughout the ground floor of the facility.
• Guide dogs are welcome on site but there is no provision for them. Owners are advised to bring their own water bowls etc.
• A lift is available from the ground floor to all facilities other than the gymnasium. There is no disabled access to the gymnasium.
• A disabled toilet and baby changing facilities are available on the ground floor.
Public Areas - Hall, Stairs, Landing, Corridors, etc
• The lift can comfortably carry up to 10 people at a time. The doors are manually operated. Children must be supervised when using the lift.
• The areas accessed by the lift are: Ground floor, 1st floor - indoor surfing, restaurant and bar. 2nd floor - administration office, 3rd floor - indoor skydiving and outside terrace.
• The stairwell which also serves these floors is well lit and has handrails throughout.
• The floor on every level is either concrete or hardwood with no unevenness.
• Lighting throughout the building is adequate - natural light in the day time supplemented by florescent lighting.
• All doors throughout the building are fire doors with the exception of number of glass doors. These are located at: The entrance to the hydrotherapy pool and changing areas, on the 3rd floor by the instructor’s reception area and on the 3rd floor leading out to the outside terrace.
• Baby changing facilities are available on the ground floor.
• Disabled toilets are available on every floor.
• Black and white directional signage is situated on every floor.
Public Areas - Sitting room, lounges, lobbies, etc
• The 1st floor has the restaurant and bar as well as the indoor surfing attraction. There is a large seating area and all furniture is light and transportable, allowing easy access for wheel chairs.
• The counter where food and beverages can be ordered has a lowered section where wheelchair users can have easy access.
• Any disabled users wishing to try the indoor surfing attraction should contact a member of staff to discuss their options.
• The 3rd floor has a comfortable reception area with sofas and bean bags. A TV screen on the wall has a live feed to the flight chamber so customers can watch people flying in real time if they are unable to access the viewing gallery.
• The archway leading through to the flight chamber and viewing gallery is very narrow and many wheel chairs cannot fit through. Assistance can be given by a member of staff if required.
• The viewing gallery has large windows at standing height where spectators can watch. The gallery window sills are approximately 4.5 ft high. High stools are provided as seating.
• The outside terrace is also accessed from the 3rd floor. There are two steps leading out to the terrace, one in the doorway and the other on the wooden terrace itself.
• Cigarette stub bins are situated on the terrace.
Public WCs
• Disabled access toilets are situated on every floor of the building, these are unisex. A dedicated disabled toilet with baby changing facilities is also located on the ground floor.
• All disabled access toilets have red emergency pull cords fitted so that a member of staff can be summoned in an emergency. Reset buttons are also situated next to every pull cord.
• Support rails are situated in every disabled access toilet.
Restaurant / Dining Room, Bar & Bar area, Take Away & Cafe
• The 1st floor has the restaurant and bar as well as the indoor surfing attraction. There is a large seating area and all furniture is light and transportable, allowing easy access for wheel chairs.
• The counter where food and beverages can be ordered has a lowered section where wheelchair users can have easy access.
• Special dietary requirements (I.E. nut or gluten free) can be catered for if advance notice is given.
• A table service is available on request.
• Lighting is adequate throughout the building.
• A picnic area is also available outside at the front of the building. This is on the grassy area and as such the ground may be uneven.
Laundry
• There is not a public laundry service available on site.
• The laundry facilities are for the sole use of the company to wash the accommodation bedding, wetsuits, flight suits and towels.
• where possible hypoallergenic washing powder is used.
Shop
• There are two retails areas on the site.
• The first is situated on the 1st floor and sells clothing and surfing equipment. This shop area is well lit and assistance is available if required.
• The second is on the 3rd floor and sells clothing, souvenirs and skydiving equipment. This is also well lit and assistance is available if required.
Treatment room/s
• Not available
Leisure Facilities
• The leisure centre consist of the gymnasium and the hydrotherapy pool. Please note - both these areas are unsupervised and are used entirely at the users own risk.
• The gymnasium does not have any disabled access facilities and is accessed by a stairwell only.
• The hydrotherapy pool does not have a lift or specialist disabled access.
• Any disabled persons wishing to use the pool are welcome to do so however it is advised they are accompanied by a carer as the pool is an unsupervised.
• The changing rooms have floor level showers with not steps which are wide enough for a wheel chair to access.
• A disabled toilet with baby changing facilities is also available.
Outdoor Facilities
• At the front of the building there is a picnic area on the grass. The picnic tables provided are wooden benches.
Conference & Meeting Rooms, Banqueting
• There is no longer a private room available to hire for meetings.
Clubs & Entertainment
• The restaurant and bar area has a music license and can host party’s with music on request.
• The area has level hard flooring with no steps or barriers.
• There is a disabled toilet on the same floor.
• There is a lowered section on the bar counter where wheel chair users can place orders with a member of staff.
Bedrooms & Sleeping Areas
• There are a number of rooms on site ranging from a shared bunk house to private single and double rooms.
• None of the rooms are en-suite but instead share bathroom facilitates.
• The private rooms (Three single rooms, two double rooms and two twin rooms) re large enough to accommodate wheel chair users comfortable.
• None of the rooms have hand rails or emergency pull cords in.
• The shower facilities in the accommodation corridor are unsuitable for wheel chair users. However the shower facilities in the changing rooms for the leisure centre are only a short distance away from the accommodation on the same floor.
• Tours of the facilities may be available before booking - please contact a member of staff to arrange this.
Bathroom, Shower-room & WC [Ensuite or Shared]
• The accommodation bathroom facilitates are shared by all accommodation users.
• The bathroom facilitates in the accommodation are not suitable for wheel chair users as there is not adequate space to maneuver and there is a step leading to the shower cubicles.
• The bathroom and shower facilities in the leisure centre are only a short distance away and are on the same floor.
Self-Catering Kitchen
• None available
Caravans, Holiday Homes & Twin Units
• None available
Touring Facilities (Holiday Parks)
• None available
Boats - Narrow Boat, Cruiser & Hotel Boat
• None available
Attractions (Displays, exhibits, rides etc.)
• The opening times for all attractions are 09:00 to 23:00 with access available from 08:00 and until 23:30.
• If in any doubt about suitability to take part in any of the activities available on site customers should contact a member of staff to discuss requirements.
• Some health and height restrictions apply to the various activities on site. please refer to the website: www.bodyflight.co.uk or check with a member of staff.
Indoor skydiving
• It is advised that people with back problems, history of dislocated shoulders or recent injuries should not fly.
• We have in the past flown people with a number of disabilities including: paraplegics, wheel chair users, blindness, deafness, mental disabilities etc. Please contact a member of Bodyflight staff to discuss your requirements.
• The archway leading though to both the flight chamber a viewing gallery is very narrow and as such most wheel chairs will not fit through. If wheel chair users are able to walk a short distance or do not object to being carried a short distance then they are still able to fly.
Indoor Surfing
• The minimum age for participants is 7 years old. The minimum height for Bodybaording is 107cm or 42 inches. The minimum height for Flowbaording is 137 cm or 52 inches.
• Users must be able to stand unassisted and must be comfortable around fat moving shallow water.
Zip wire and Powerfan descender jump
• Users must be able to climb a series of ladders. It is advised that users with back or shoulder problems do not take part.
It is strongly advised that customer who believe they are not able to take part contact us to talk to a member of staff to discuss their requirements as provisions can be made in some circumstances.
The Race Room
• The minimum age for participants is 7 years old. The minimum height is 107cm or 42 inches.
• Usersshould not have back problems or suffer from Epilepsi or any other condition that might be affected by flashing lights.
Grounds and Gardens
• None available
Additional Information
• In the event of a fire the staff will supervise evacuation of the facility.
• Fire alarms are audio only.
• There is always a first aid trained staff member of site during opening hours.
• Guide dogs are welcome on site but must be looked after by their owners at all times.
• Children are also welcome on site but must be accompanied by an adult.
• The wind tunnel is noisy and therefore there is always some background noise of varying degrees around the building.
Address: 36 Twinwoods Business Park
Twinwood Road
Clapham
Bedfordshire
Access to the site is via the entrance on Thurleigh road only.
Telephone: 0845 200 2960
Fax: 0845 200 2961
Minicom: None available
Email: reception@bodyflight.co.uk
Website: www.bodyflight.co.uk
Hours of operation: 08:00 to 23:30 Monday to Sunday.
Closed Christmas day and New year’s day.
Emergency number: 0845 200 2960
Local carers: None available
Local equipment hire companies: None available
Local public transport numbers: Unknown
Local accessible taxi numbers: 01234 364 444
Future Plans
• None currently
Contact Telephone and Email Address
We welcome your feedback to help us continually improve if you have any comments please phone 08452002960 or email bryony@bodyflight.co.uk